Shipping & Returns

Our Commitment

We are committed to bringing you innovative products of the highest quality. Contact us at support@pneumanitricoxide.com if you have a question about your order.

When to Expect Your Order

Orders ship the same day if placed before 12:00 PM CST, Monday-Friday. Once your order is shipped, tracking information will be emailed to the email address you provided at checkout.  Peak times may impact our shipping schedule.

Return Policy

We accept most merchandise within 30 days of purchase in original packaging.  After 30 days, a restocking fee of 10% of the purchase price will apply. Refunds do not include shipping/postage fees on original orders. All returns must have a return authorization code.  To request a return, please send an email to support@pneumanitricoxide.com.

Item(s) should be returned in a sealed package. We recommend using protective packing materials to minimize any damage to the product(s). Please remove any other labels from the package.

For your protection, and to ensure prompt delivery, we recommend you obtain and retain a return receipt from whichever carrier you choose to use, for your records. Please note: Pneuma Nitric Oxide, LLC., is not responsible for return postage, the cost of insurance or lost or undelivered items.

Mail your package to this address. Include your return authorization number.

Pneuma – Returns – RMA#
Simply Fulfillment LLC
2300 W. Story Rd #168405
Irving, Tx 75016

Allow 30 days for your return to be processed.

Upon receipt of your return shipment, we will send you an email confirmation to let you know we have received your package and are processing your return.